Speaking on behalf of hundreds of Salvation Army soldiers in the USA Eastern Territory sounds like a daunting task. Bringing their heartfelt concerns to the table where leadership can clearly hear them is the expectation placed squarely on the shoulders of Kris Hevenor, Territorial Sergeant Major, and chairperson of the new Territorial Soldiers Express Council (TSEC). Despite the challenge, she believes God has called her to this assignment and is ready to launch what she says will be a paradigm shift in the way leadership and soldiers will relate to each other.